Max Healthcare Caring for you... for life
Max Healthcare is India's first truly integrated healthcare system, offering three levels of clinical service (primary, secondary, tertiary) within one system.
We believe in the concept of total patient care and deliver care by combining medical and service excellence.
Max Healthcare is committed to quality care that not only addresses the illness but also concentrates on the overall wellness of the patients.
Our Hospitals
Max Healthcare strives to be an admired healthcare company committed to:providing world-class patient care through medical and service excellence
enhancement of knowledge of clinicians and our employeescontinual improvementcomplying with statutory regulations
Max Medcentre, Panchsheel Park; Max Speciality Clinic, Panchsheel Park; Max Balaji Hospital, Patparganj; Max Hospital, Pitampura; Max Hospital, Noida and Max Heart & Vascular Institute, Saket have been awarded the prestigious ISO 9001:2000 certification.
SO 9001:2000 & ISO 14001:2004
Salient Features
Address:Saket1, Press Enclave Road, Saket New Delhi 110017
City:New Delhi
Country:India
Contact Number:+91 11 6611 5050
Fax No:+91 11 6611 5077
Email address:
Website:http:www.maxhealthcare.in
Number of Doctors:1500
Bed:800
Languages:English
Comprehensive Healthcare System
Max Healthcare model visualizes setting up of a world-class healthcare model offering the best medical assistance delivered seamlessly through state-of-the-art medical facilities.
Max Healthcare's network is designed to serve the entire gamut of medical needs of the nation and beyond, through a network of specialised healthcare facilities across Delhi, Noida and Gurgaon.
D L Shah National Award on 'Economics of Quality'
Max Healthcare received the Prestigious DL Shah National Award on 'Economics of Quality' from Quality Council of India, conferred during the National Quality Conclave held in New Delhi on February 6, 2009. Max Healthcare is the first organization in the country from the Healthcare sector to receive this award. The Award was received by Dr Pervez Ahmed, CEO & MD - Max Healthcare, Shubhra Verma and Ridhi Malhotra.
The DL Shah National Award on 'Economics of Quality' was given to Max Healthcare for a Six Sigma project on standardization and consolidation of housekeeping items. Through this project the organization was able to demonstrate significant improvement in quality by reducing complexity, better resource utilization, better vendor management that resulted in improved efficiency and service delivery to internal customers, patients and ultimately reduced costs.
NABH Accreditation for Blood bank
The Blood Bank at Max Healthcare was awarded the 'NABH Accreditation for Blood Bank' on February 6, 2009. The newly formed accreditation standard, measures the organizations compliance against stringent criteria on Blood Safety, Process Compliance, Infection Control and Monitoring.
"Getting the 'NABH Accreditation for Blood Banks' is the result of the dedication and hard work put in by the entire team working at the Blood Bank, who have untiringly committed to maintaining the highest quality standards. The award is an endorsement of these practices and an overall commitment of Max Healthcare towards these quality benchmarks, said Dr. Pervez Ahmed.
NABH
Max Super Speciality Hospital and Max Devki Devi Heart & Vascular Institute at Saket, the two tertiary care hospitals of Max Healthcare, are the first two hospitals of North India to have received the prestigious accreditation from National Accreditation Board for Hospital & Healthcare Providers at the 2nd National Quality Conclave in February, 2007. The accreditation is a recognition of Max Healthcare's commitment to provide the highest quality of care to its patients.
NABL
Max Labs 24x7 at MSSH, Saket has been accredited by The National Accreditation Board for Testing and Calibration Laboratories (NABL) with effect from 9th April, 2007 till 8th April, 2009. The first surveillance audit of NABL (ISO 15189: 2007) was carried out on 5th and 6thJuly, 2008 successfully.
Max Healthcare laboratories have successfully obtained NABL accreditation in the field of medical testing for the following disciplines:
Total Patient Care
Total Patient Care is not only curing and managing the patient's disease but caring about their physical, mental and emotional self. Total Patient Care is about empathetic listening, offering choices and respecting our patients' medical and non-medical needs and concerns.
Total Patient Care also means guiding the patients through periods of great stress, which illness invariably brings. Above all, it means respecting the patients' choices and confidentiality.
Max Healthcare is committed to quality care that not only addresses the illness but also concentrates on the overall wellness of the patients.We continuously strive to provide international patient care standards in order to satisfy the patients' and their families' needs better.
Patient name: Wayne Steinard, USA Mr. Wayne Steinard (USA)
Treatment: Triple Bypass
Testimonial: Surfing through the Max Healthcare website, Mr. Steinard found that the best cardiac care at the best possible prices were available in India and Max was at the forefront of providing the best healthcare. He made the journey to India for his triple bypass at Max Institute of Cardiac & Vascular Sciences and was touched by the care he received from all the staff and specialists at Max Healthcare.
Patient name: Laura Bankston
Treatment: Disc replacement & Fusion
Testimonial: In May of 2008, I was kicked in the back of the head at a violin concert. I was in immediate pain, but didn't realize the extent of my injury. 30 hours later, i was in the ER with blurry vision, vomiting, terrible head pain, and loss of concentration. I was sent away with the diagnosis of a "tension headache".
Following was months in bed, dozens of doctors visits, with no one able to help me with anything except pain medication. After 8 months, my husband arranged for me to travel to India and been seen by Dr. Walia. After one day of tests, Dr. Walia was able to provide me with an answer to my dizziness as well as my pain.
I'm still amazed to be here at home, and to have so much of my life restored and I'm still recovering from the surgery. The hospital staff was gracious and kind and always checking to be sure that everything was satisfactory. I know without a doubt that Dr. Walia is the best possible doctor in the world that I could have seen, and my family feels fortunate and incredibly blessed that I got to be treated by him and his team.Thank you so much. We have already referred at least 12 people. Our family will never forget all you have done for us!'
Patient name: Nirmala Singh, Sweden
Treatment: Operation for Slipped Disc
Testimonial: Ms. Singh suffered a slipped disc that resulted in searing pain in her back. She approached Max Institute of Neurosciences while she was down in India from her native Sweden and was operated upon after the tests were conducted. The successful operation and the physiotherapy at Max helped her make a quick and successful recovery.
Patient name: Vincent Van Ross
Treatment: Brain stroke
Testimonial: On the whole, my experience at the Max Super Speciality Hospital was extremely good. The nursing and other staff members are very caring and extremely nice and co-operative. Throughout my father�s treatment at the hospital, I felt at home.
Now, my father is back at home. That is a huge relief. Physiotherapy will continue for another month. But, I am happy we reached where we should have, in good time. In matters like this, time is of essence. As the Max slogan goes: Seconds can save lives.
Patient name: Levi & Ann Mast Levi & Ann Mast
Treatment: Neuro Sciences
Testimonial: "Greetings, from a cool Montezuma, Ga. U.S.A. We arrived home safely about midnight Thurs. Feb. 8th. I actually tolerated the 16 hr flight better then I had feared. I experienced no unusual pain, so far I am pleased with my progress...
...Once again Thank You very much for your staff, Max Hospital and your effort. We will always be grateful for the excellent care and attention we received."
Patient name: Katie Wayne, Florida, USA Katie Wayne
Treatment: Face Lift & Body Contouring
Testimonial: Katie Wayne arrived in India after hearing about Max Healthcare from her contemporaries in US. Impressed with the facilities and healthcare, she decided to combine her quest for a face lift and body contouring along with an Indian tour all put together in a package by Max. Mrs. Wayne left India after successful surgery at Max Institute of Aesthetic & Reconstructive Surgery along with a wonderful holiday experiencing the colours of India.