Fortis Healthcare

Fortis Healthcare Limited (FHL) is one of India's foremost integrated healthcare delivery service providers, with a network of 27+ hospitals (including satellite and heart command centres) across major Indian cities including Delhi, Mohali, Mumbai, Bengaluru, Kolkata, Jaipur, and Ludhiana. Founded in 2001 with its first hospital in Mohali, Fortis has grown rapidly to become one of the most trusted private healthcare brands in India. The network includes the Fortis-Escorts cardiac program, one of the largest cardiac networks in the world. Fortis Healthcare's corporate headquarters is in New Delhi, and the group holds JCI accreditation at several facilities. Fortis Healthcare has established a robust network of super-specialty and multi-specialty hospitals across India, with particular strength in cardiac sciences through the Fortis-Escorts programme. The group consistently ranks among the top three private hospital networks in India by patient volumes and clinical outcomes, attracting patients from across South Asia, Africa, and the Gulf who seek world-class care at India-competitive pricing. Fortis Memorial Research Institute (FMRI) in Gurgaon is regarded as the network's flagship quaternary care centre. The network employs more than 23,000 people, including over 4,200 clinical staff, reinforcing its scale as one of India's largest private healthcare employers.

Across its hospital network, Fortis Healthcare offers excellence in 26+ medical specialties including cardiac surgery and interventional cardiology (Fortis-Escorts cardiac network), oncology (medical, surgical, and radiation), organ transplant (liver, kidney, bone marrow), neurosciences, orthopaedics and joint replacement, minimally invasive and robotic surgery, renal sciences, gastroenterology and GI surgery, mother and child care (Fortis La Femme), genito-urinary medicine, emergency medicine, and ICU care. The network's cardiac program handles among the highest volumes of heart procedures in Asia. Fortis La Femme in Delhi specialises exclusively in women's health, covering obstetrics, gynaecology, fertility and IVF, breast oncology, and paediatrics. Transplant programmes at key Fortis centres handle liver, kidney, bone marrow, and heart transplantation. Fortis-Escorts cardiac hospitals manage some of the highest annual volumes of bypass surgery, valve replacement, and interventional cardiology procedures in Asia. The group's oncology network is anchored by full-service cancer centres with medical oncology, radiation therapy (LINAC, Gamma Knife), and surgical oncology capabilities across six hospitals.

Fortis Healthcare's flagship hospitals feature modular operating theatres, dedicated cardiac catheterisation labs, advanced oncology suites with LINAC and PET-CT, transplant surgery suites, level-III ICUs, neonatal ICUs, 24-hour emergency departments, advanced imaging (3T MRI, 128-slice CT), and an IT-connected patient information system allowing records to be accessed across the network. All major Fortis hospitals have onsite pharmacies, blood banks, and rehabilitation services. Combined, the Fortis network operates more than 4,500 beds across its operational hospitals. A centralised patient information system (PIS) links major Fortis facilities, enabling continuity of care records across locations. All major Fortis hospitals have 24-hour emergency departments staffed by resident emergency physicians, with direct escalation pathways to ICU and operating theatre teams. Dialysis centres, physiotherapy and rehabilitation wings, and in-hospital diagnostic imaging are standard infrastructure across the network.

Fortis Healthcare operates a dedicated International Patient Service Centre (IPSC) in New Delhi that coordinates care for patients from across the globe. Services include online pre-consultation, medical visa letters, airport transfers, accommodation booking, local transport, and dedicated case managers. The Fortis network has received international patients from over 40 countries. Medical costs within Fortis hospitals are 60-80% lower than comparable facilities in Western countries. English-speaking staff are available at all major Fortis hospitals. The IPSC coordinates travel logistics including airport-to-hospital transfers, hotel partnerships adjacent to major Fortis facilities, currency exchange, and multi-language interpretation in Arabic, Swahili, French, and other languages. International patients benefit from block pricing packages for common procedures, combining surgeon fees, hospital stay, anaesthesia, implants, and post-operative care into transparent all-inclusive estimates.

Several Fortis hospitals hold JCI (Joint Commission International) accreditation, including Fortis Hospital Mohali — one of the first in North India to achieve this distinction. Fortis facilities also hold NABH (National Accreditation Board for Hospitals) accreditation. The group adheres to strict international clinical protocols in patient handling, operation theatre management, ICU care, and emergency services. Individual hospital accreditation status should be verified directly. NABH accreditation across the network covers clinical governance, infection control, patient rights and education, emergency preparedness, and quality improvement. Fortis's internal clinical audit framework benchmarks performance against JCI standards at non-JCI-accredited facilities, maintaining network-wide quality consistency.