Fortis Healthcare Delhi

Fortis Healthcare's Delhi operations represent one of the most comprehensive hospital networks in the Indian capital, providing advanced tertiary and quaternary care across multiple facilities in the Delhi National Capital Region. Fortis Healthcare Limited, headquartered in Gurgaon, operates several prominent hospitals in and around Delhi including Fortis Escorts Heart Institute (Okhla Road), Fortis La Femme (Greater Kailash), Fortis Hospital Shalimar Bagh (North Delhi), and Fortis Jessa Ram Hospital (Karol Bagh), alongside the flagship Fortis Memorial Research Institute in adjacent Gurgaon.

Founded in 2001, Fortis Healthcare has grown into one of India's largest private hospital groups, listed on the BSE and NSE stock exchanges. The Delhi facilities collectively provide care to hundreds of thousands of patients annually across all major medical and surgical specialties. Delhi's position as India's capital city and a major international aviation hub means that Fortis Delhi hospitals serve patients from across India as well as from South Asia, Africa, and the Gulf region.

The Fortis Healthcare network maintains stringent quality governance with multiple Delhi hospitals holding NABH accreditation and Fortis Escorts Heart Institute (Okhla) being particularly recognised for its contributions to cardiac surgical excellence in India over several decades. The network's strategic locations across North, South, Central, and West Delhi ensure that patients in all parts of the capital have access to tertiary-level Fortis care within reasonable travel distance.

Collectively, Fortis Delhi hospitals offer the full spectrum of tertiary medical and surgical specialties including cardiac sciences (interventional cardiology, cardiac surgery, electrophysiology, heart failure management), orthopaedics and joint replacement (primary and revision knee and hip replacement, arthroscopy, spine surgery), neurosciences (neurology, neurosurgery, deep brain stimulation, epilepsy surgery), oncology (medical, surgical, radiation, bone marrow transplantation), nephrology and kidney transplantation, urology and robotic urology, gastroenterology and hepatology, pulmonology and sleep medicine, endocrinology and diabetes, obstetrics and high-risk pregnancy, gynaecology (laparoscopic and robotic gynaecology), paediatrics and neonatology, plastic and reconstructive surgery, ophthalmology, ENT, and psychiatry.

Fortis Escorts Heart Institute on Okhla Road is particularly renowned for its cardiac surgical legacy, having pioneered many cardiac procedures in India. Fortis La Femme provides a dedicated environment for women's health care. Fortis Shalimar Bagh and Jessa Ram serve the dense residential catchments of North and Central Delhi. The FMRI Gurgaon facility — though technically in Haryana — is an integral part of the Delhi-NCR network, serving as the group's quaternary care and bone marrow transplant referral hub for the region.

Across its Delhi facilities, Fortis Healthcare maintains technology infrastructure benchmarked against leading Asian hospital groups. Key facilities include multiple cardiac catheterisation and electrophysiology laboratories, hybrid operating theatres compatible with intraoperative imaging, da Vinci robotic surgery systems for minimal access procedures, CyberKnife radiosurgery and linear accelerators for oncology, 3T MRI and 128-slice CT scanners, PET-CT for oncology staging, dedicated bone marrow transplant units with laminar flow isolation rooms, level 3 NICUs, blood banks with apheresis, NABL-accredited clinical laboratories, 24-hour emergency and trauma departments, advanced bronchoscopy and GI endoscopy suites, physiotherapy and neuro-rehabilitation units, and comprehensive pharmacy services.

Patient accommodation ranges from general ward beds to deluxe single rooms and private suites. Telemedicine consultation is available for remote pre-assessment, and a centralised digital health records system enables continuity of care across all Fortis facilities. Dietary services cater to patients' cultural and religious dietary requirements, and chaplaincy or wellness support services are available at select facilities. The group's infection control standards include antimicrobial stewardship programmes and bundle-based surgical site infection prevention protocols.

Fortis Healthcare operates a dedicated International Patient Services Centre (FIPSC) reachable at fipsc@fortishealthcare.com and +91-11-42295282. The FIPSC coordinates care for overseas patients across all Fortis Delhi facilities, providing end-to-end support from first enquiry through to discharge and follow-up.

Services include pre-arrival specialist teleconsultation, review of overseas medical reports and imaging, itemised treatment cost estimates, preparation of medical visa invitation letters, airport transfer coordination, accommodation assistance at partner hotels, in-hospital international lounge, language interpretation in Arabic, French, Swahili, Russian, Bangla, and other languages, and discharge summaries in English with all investigation reports.

International patients from South Asia (Bangladesh, Nepal, Sri Lanka, Afghanistan), Africa (Nigeria, Kenya, Tanzania, Ethiopia), the Gulf (UAE, Saudi Arabia, Kuwait, Oman), and Central Asia are served regularly. Medical treatment costs at Fortis Delhi hospitals are typically 60-80% lower than comparable care in Western Europe, North America, or Singapore.

Fortis Healthcare Delhi hospitals hold NABH (National Accreditation Board for Hospitals and Healthcare Providers) accreditation across their facilities, ensuring adherence to India's comprehensive national hospital quality standards covering clinical governance, patient safety, nursing care, infection control, and facility management.

Fortis Escorts Heart Institute, one of the Delhi network's flagship facilities, has received recognition as a leading cardiac care centre, with outcomes data published in national and international cardiac journals. Fortis Memorial Research Institute in adjacent Gurgaon — part of the same Delhi-NCR network — holds JCI (Joint Commission International) accreditation, the global gold standard in hospital quality.

Fortis Healthcare is a publicly listed company on the Bombay Stock Exchange (BSE) and National Stock Exchange (NSE) of India, subject to SEBI regulatory oversight and governance standards. The group received IHH Healthcare (Malaysia) as a major investor and strategic partner, bringing international healthcare group governance experience to the network.