MercyAscot Hospital

MercyAscot is New Zealand's largest private hospital, providing comprehensive surgical and medical services from two premier Auckland locations: Ascot Integrated Hospital on Greenlane Road East, Remuera, and Mercy Integrated Hospital on Mountain Road, Epsom. Together, the two sites offer a combined capacity of approximately 143 beds, making MercyAscot one of the most significant private healthcare institutions in New Zealand.

MercyAscot is part of Mercy Health NZ, which upholds the Mercy values of compassion, dignity, and commitment to caring for the sick and vulnerable. The Mercy tradition, rooted in the congregation of the Sisters of Mercy, brings a distinctive ethos of patient-centred care that complements the hospital's world-class clinical capabilities. The organisation aims to provide first-world private health services through teamwork, innovation, and the combination of state-of-the-art medical facilities with highly skilled personnel.

The two-site model allows MercyAscot to offer complementary specialties and services across both campuses. Ascot Hospital, in Remuera, is strongly positioned for integrated medical and surgical care with a focus on cardiac services, orthopaedics, and complex surgery. Mercy Hospital in Epsom focuses on women's health, oncology, neurosurgery, and a broad range of specialist surgical services.

MercyAscot's scale, specialist depth, and breadth of services make it a primary destination for complex private surgical cases in New Zealand. Patients referred for major surgery, including cardiac surgery, neurosurgery, and cancer surgery, often choose MercyAscot as the definitive private facility for these procedures in the Auckland region and beyond.

MercyAscot offers one of the most comprehensive ranges of private surgical and medical specialties in New Zealand, spanning both campuses.

Cardiac Surgery and Cardiology: MercyAscot's cardiac programme is a major clinical strength, encompassing coronary artery bypass grafting (CABG), cardiac valve surgery, cardiac catheterisation and coronary angiography, electrophysiology, and management of complex cardiac conditions. This positions MercyAscot as one of New Zealand's leading private centres for cardiac surgical care.

Neurosurgery: The hospital provides private neurosurgical services including spinal surgery, brain tumour surgery, and management of degenerative spinal conditions — a rare offering in New Zealand's private sector.

Orthopaedics: Comprehensive orthopaedic services include primary and revision total hip and knee replacement, shoulder arthroplasty, arthroscopic surgery, spinal surgery, and sports medicine procedures.

Oncology: Medical and surgical oncology services are available across both sites, supporting cancer diagnosis, surgical treatment, medical oncology consultation, and systemic therapies.

Women's Health: A full range of gynaecological services including laparoscopic surgery, hysterectomy, treatment of endometriosis, gynaecological oncology, urogynaecology, and fertility-related surgical procedures.

General Surgery: Laparoscopic and open abdominal surgery, colorectal surgery, upper gastrointestinal surgery, hernia repair, and endoscopy.

Additional specialties include urology, ENT, ophthalmology, plastic surgery, vascular surgery, dermatology, and a wide range of medical physician services.

MercyAscot operates across two fully equipped private hospital campuses in Auckland, providing combined inpatient and day surgery capacity of approximately 143 beds.

Ascot Integrated Hospital in Remuera is a modern, purpose-built facility with multiple operating theatres, a cardiac catheterisation laboratory, intensive care capability, and advanced diagnostic imaging. The hospital's integrated model provides medical and surgical services within a single coordinated environment.

Mercy Integrated Hospital in Epsom is a historic yet comprehensively modernised facility with operating theatres, dedicated women's health suites, oncology treatment facilities, neurosurgical theatres, and inpatient wards. The Epsom campus benefits from proximity to other major Auckland healthcare facilities in the city's medical corridor.

Combined facilities across both campuses include: multiple fully equipped operating theatres; intensive care and high-dependency care capabilities; cardiac catheterisation laboratory; advanced diagnostic imaging including CT and MRI; nuclear medicine; comprehensive pathology and laboratory services; on-site pharmacy; rehabilitation and physiotherapy; and specialist outpatient consulting suites.

Both sites are well-located within Auckland's medical precinct, with good road access and parking. Auckland's comprehensive public transport network provides bus and train access to both hospital campuses.

MercyAscot is Auckland's premier private hospital destination for international patients requiring complex surgical and medical care. Auckland is New Zealand's largest city and main international gateway, served by Auckland International Airport with direct connections from Australia, Southeast Asia, the Pacific Islands, North America, and connecting services from Europe and the Middle East.

Both MercyAscot campuses — Ascot in Remuera and Mercy in Epsom — are located approximately 7–10 kilometres from Auckland International Airport and within easy reach of Auckland's full range of international-standard hotels, serviced apartments, and recovery accommodation.

All clinical services at MercyAscot are delivered in English, and the hospital's staff are experienced in communicating with patients from diverse cultural and linguistic backgrounds. New Zealand's clean, safe environment and outstanding natural settings offer an excellent context for post-surgical recovery.

International patients considering cardiac surgery, neurosurgery, complex oncology procedures, or major orthopaedic surgery may find MercyAscot particularly relevant as one of the few private facilities in New Zealand offering these complex procedures. Prospective international patients should contact the hospital to discuss care planning, obtain cost estimates, and understand the documentation required for medical insurance pre-authorisation. Visa requirements should be confirmed with Immigration New Zealand in advance of travel.

MercyAscot operates under the quality governance framework of Mercy Health NZ and holds certifications under the New Zealand Health and Disability Services (Safety) Act. Both hospital campuses are subject to regular audit and certification processes by the Ministry of Health New Zealand, ensuring compliance with national hospital safety and quality standards.

The hospital operates in full compliance with the Health and Disability Commissioner (HDC) Code of Health and Disability Services Consumers' Rights, providing patients with legally protected rights to informed consent, quality care, dignity, and communication. MercyAscot's Mercy Health NZ governance structure incorporates clinical quality committees, patient safety reviews, and continuous improvement programmes aligned with Australasian best practice.

MercyAscot pursues accreditation benchmarked against the Australian Council on Healthcare Standards International (ACHSI) framework, which is the leading independent accreditation body for private hospitals in Australasia. This accreditation process provides independent validation of clinical governance, patient safety systems, and quality improvement practices.

All credentialed specialists at MercyAscot hold Fellowship of their respective Australasian specialist medical colleges and current Annual Practising Certificates from the Medical Council of New Zealand. Nursing staff are registered with the Nursing Council of New Zealand and participate in ongoing professional development and competency assessment.